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Full Access first month £5, then £11.99 per month, cancel at any time
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Spending several hundred pounds on a mattress you haven’t tried for yourself sounds risky but our tests show that some of the best options are available in vacuum-packed boxes that you order online.
Although you can't 'try before you buy' with these mattresses, each one is usually available with a sleep trial of several weeks – some give you up to a year. During this trial time you can send it back for an exchange or, in many cases, a full refund.
Our expert guide reveals the top five 'bed-in-a-box' mattresses.
Read on for our latest recommendations, or jump straight to our full round-up of the best mattresses.
Full Access first month £5, then £11.99 per month, cancel at any time
Full Access first month £5, then £11.99 per month, cancel at any time
Full Access first month £5, then £11.99 per month, cancel at any time
Full Access first month £5, then £11.99 per month, cancel at any time
Full Access first month £5, then £11.99 per month, cancel at any time
Not sure what size bed-in-a-box mattress to buy? See our guide to UK mattress sizes.
Emma's direct to consumer range of mattresses seems to be forever changing; you can currently buy the Elite mattress, NextGen Cooling mattress, NextGen Premium and the Original Hybrid. The Original has now been discontinued, but you may spot it on offer from time to time. Over Christmas 2024, we spotted it in Lidl.
Emma also sells the Emma Smart Hybrid, the brand's first mattress that was available to buy in the shops, rather than online-only. This has been followed by the Diamond Hybrid and the Emma Helix Hybrid. Note that the Emma Hybrid is no longer sold by Emma directly, but you might find it for sale through other retailers.
See our full Emma NextGen Premium double mattress to see whether it really can offer full support.
While Emma mattresses are popular with shoppers and tend to score well in our lab tests, Emma is currently being taken to court by the Competition and Markets Authority (CMA), the UK’s consumer and competition regulator, regarding its online sales practices. As of October 2024, we are not recommending any Emma mattresses as Best Buys pending the outcome of the CMA’s legal action.
Emma customers have also been experiencing customer service issues and delivery delays but Emma says these have now been resolved. The brand provided us with the following statement in December 2024:
'...Emma – The Sleep Company would like to apologise to customers who experienced longer-than-usual delivery times when ordering our sleep products, as well as those who are still facing delays. We are pleased to inform you that we are nearing the completion of our transition to a new and improved supply chain structure, along with a revamped customer support system.
We acknowledge that some legacy issues from our previous structure, combined with constraints during this transition, may still be impacting certain customers. Please be assured that we are working tirelessly to prioritise these concerns. We believe that Emma is now in a stronger position to provide the level of service our customers deserve, and we sincerely thank you for your patience during this time...'
If you've been affected, please read our guide on what to do if your delivery or online order hasn't arrived.
Eve Sleep was bought by Bensons for Beds in 2022. It's range of mattresses, with the eye-catching bright yellow trim, included a number of hybrids, but has been updated and rearranged since Bensons took over the brand. In 2024 it launched a brand new range of mattresses called the Wunderflip.
You can view and purchase the full range of Eve mattresses direct online.
Otty has a number of mattresses in its range including the Otty Aura Hybrid, Original hybrid, Otty Hybrid Pure bamboo and the Pure+ hybrid.
The brand claims that its Otty double hybrid mattress has a patented memory foam/foam/pocket spring combination, which eliminates overheating with a cool gel and airflow technology.
You can view and purchase the full range of Otty mattresses direct online.
Will this mattress give you a decent night's sleep? Read our full Otty Original Hybrid review to find out.
Silentnight has a large range of deliverable rolled mattresses (think bed-in-a-box just without the box). These cover pocket-sprung, hybrid, latex and memory foam options, so there's something for everyone.
If you like trying out a mattress before buying, Silentnight is one of the few brands available online as well as on display in a large number of retailers – including Bensons for Beds, Dreams, Furniture Village and John Lewis.
You can view the range of Silentnight's mattresses on its website, or compare Which?-tested Silentnight mattresses from other retailers below:
See our full list of Silentnight mattress reviews and find out how our members rate them by reading the results of our latest customer survey of mattress brands.
One of the stalwarts of the bed-in-a-box mattress market, Simba prides itself on its combination of memory foam, foam and pocket springs. Simba's mattress range seems to have exploded over the past few years. There are plenty of mattresses to choose from and it can be hard to keep up with the different versions of its ranges and mattress names. The CMA had investigated Simba, due to the numerous sales it's often seen promoting, but has since successfully secured changes to Simba's online sales practices.
Its mattresses are available to try in a number of retailers, including John Lewis and Argos. Buying direct from Simba means you'll get a 200-night sleep trial included. Check what sleep trial (if any) is included before you buy from a retailer, as it could be different.
If you're thinking of buying a Simba mattress, you can view the full range, or compare prices for Simba mattresses we've tested from major retailers below:
Tempted by a Simba mattress? Read full test results for all the Simba mattresses we've tested and see if they're long-lasting and durable.
Buying a mattress online might be cheaper and more convenient, but unless you’re buying a bed-in-a-box or a rolled up mattress or one with a home sleep trial, it’s always best to try before you buy if you possibly can.
When trying out a mattress in-store, wear comfortable clothing and remove your outdoor gear. Lie on a mattress for at least 10 minutes, in positions you normally sleep in and trying turning over.
If you can't get to the shops, however, here are our top tips for buying online:
Find out more about your rights to returns and refunds.
Prices updated December 2024. Prices based on full list price given, ignoring any deals and may change at short notice.